The blog is written to help and aware the people about the online consumer
forum, which is the platform to register the complaints online to get
the resolution in the best and the quickest way. The consumer needs to be more
aware of the malpractices followed by the traders and should stand up for their
rights. The above article is an initiative and an Endeavour to encourage and
educate the consumer and an procedure to file a complaint against the
unscrupulous traders. We need to vigilant and more cautious against the
quantity and quality of the goods supplied to us by the traders and only buys
goods after full inspection.
The Consumer Protection Act, 1986 in India was enacted to provide
a simpler and quicker access to consumer grievances
redressal. The Act for the first time introduced the concept of
‘consumer’ and conferred express additional rights on him.
Being in India, you will find lot of companies coming up in
different sectors. And the best part is they keep on promising you big,
however, you always feel dizzy when it comes to trusting their commitments.
This is where one of the other roles comes into picture of Online Consumer
Complaints in India.
Bhonko is
one such platform- To provide speedy and quick redressal to consumer online
complaints; a
consumer forum has been introduced. Consumer Forum will observe the principles
of natural justice and have been empowered to give reliefs of a specific nature
and to award, wherever appropriate, compensation to consumers. If the customer
rights are not taken care of by an organization or a person concerned then a
customer has every liberty to file a legal complaint against it. Consumer
Complaints forum is a way to lodge a customer complaint online. Legal
complaint can be filed by means of a complain letter which is a way of
achieving one’s demand in a firm and respectful manner. A person doesn’t have
to run from a lawyer to other to file his complaint. Online Customer forum is a
platform where customers are provided with guidelines and advices for preceding
their complaints and filing it. This procedure saves time as well as money.
The interest of the customers can be protected by encouraging
healthy competition in the market which serve the customers and not harm their
integrity. Consumer forum is a response towards the ongoing conflict between
the customers and their protection. The consumer forums file the complaints of
the customers and advice them on the related issues.
No comments:
Post a Comment